Refund Policy

Note : 7 Days Refund Policy

At BANAKIA MARKETING, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, you may request a refund within 7 days of receiving your products, subject to the following terms and conditions:


To be eligible for a refund, the item must be in its original condition, unworn, unwashed, and with all tags attached. Items that have been damaged, altered, or used will not be eligible for a refund.

2.Return Process:

To request a refund, please contact our customer service team within 7 days of receiving your order to initiate the return process. You may be required to provide proof of purchase, such as your order number or receipt.

3. Return Shipping:

You will be responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure that your return is received by us.

4.Inspection and Approval:

Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria for a refund. If your return is approved, we will initiate a refund to your original method of payment within seven days.

5. Exclusions:

Certain items may not be eligible for a refund, including sale or clearance items, personalized or customized products, and items marked as non-returnable. Please check the product description or contact us for more information.

6.Restocking Fee:

A restocking fee may apply to certain returns, particularly if the item is returned in a condition that is not resaleable. The amount of the restocking fee will be deducted from your refund.

7. Contact Us:

If you have any questions or concerns about our refund policy, please contact our customer service team at We are here to assist you and ensure that you have a positive shopping experience with BANAKIA MARKETING.

By making a purchase on our website, you agree to abide by the terms of this refund policy. Thank you for choosing BANAKIA MARKETING for your textile and readymade needs!